Which are the items that cannot be returned/exchanged?

• Product is damaged due to misuse/overuse
• Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
• Serial Number is tampered with.
• Defective products that are not covered under Seller/Manufacturer’s warranty
• Product is used or altered
• If request is initiated after 7 business days of order delivery
• Free product provided by brand

• Exchange can be done within 7 days from the date of delivery.
• Exchange will be allowed one time per order.
• Once the return product is picked up, then the exchange will be done from our end.
• Delivery of exchange order may take 8-10 working days.